Shipping policy
📦 Shipping Policy
Thank you for shopping at MatthiasFeimann. Below are the details of our shipping policy.
🚚 Shipping Destinations
We currently ship to:
International
If your country is not listed, please contact us at meiratania348@gmail.com.
⏱ Processing Time
Order processing time: [1–12 business days]
Orders are processed Monday to Friday (excluding holidays).
Once your order has been processed, it will be handed over to the carrier for shipment.
📦 Shipping Time & Rates
Shipping times vary depending on your location:
Location Estimated Shipping Time
United States [5–10 business days]
International [7–20 business days]
Shipping fees:
[Free shipping / Flat rate $X / Calculated at checkout]
🔍 Tracking Information
Tracking numbers will be sent via email once your order has shipped.
Please allow 24–72 hours for tracking updates to appear.
⚠️ Delays
Shipping times are estimates and may be affected by:
Customs delays
Carrier issues
Weather conditions or peak seasons
We are not responsible for delays outside our control.
🏠 Incorrect Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses.
If an order is returned due to an incorrect address, additional shipping fees may apply.
💔 Lost or Damaged Packages
If your package is:
Lost
Damaged
Not delivered after the estimated time
Please contact us at meiratania348@gmail.com within [7–14 days] of the expected delivery date, and we will assist you.
📩 Contact Us
If you have any questions about our Shipping Policy, contact us at:
Trade name: Hiumenkar
Email: meiratania348@gmail.com
Physical address: 66 E Haddam Rd, Salem CT 06420, United States